A steady sign-in routine protects your balance as much as any game choice does. Here is what to check before, during and after you open your account.
Spend ten seconds on these checks and you avoid most account trouble. Play on a device you own where possible, use a screen lock and never reuse a password from another service.
Type the address yourself or use a bookmark you saved, rather than following a link from a message or a post.
Do not enter your details where other people can see the screen or the keyboard.
Use a password that appears nowhere else, and store it in a password manager if you have one.
Especially on a shared device, sign out at the end of each session so the next person cannot open the account.
Anyone who gets into your account can move your money, so protect the sign-in details as carefully as the money itself.
No genuine member of staff needs your password or one-time codes, so treat any request for them as a scam.
PKR is one of the account currencies Baji supports, so check the currency shown on your balance before you play.
Work through these checks before contacting anyone, since most sign-in failures are simple to fix.
Check the caps lock key, the keyboard language and any spaces pasted in with the password.
Switch between Wi-Fi and mobile data to rule out a network that blocks or drops the page.
Clear the cache for the site or try a private window, then sign in again.
Check that your password manager holds the current entry rather than an older password.
Panic leads to mistakes. Use the reset steps shown on the sign-in page and stay on the official address. Be wary of anyone offering to restore an account for a fee, since that is a common scam pattern.
Follow the forgotten password steps on the sign-in page, using the contact details registered on the account.
Anyone offering to restore your account for payment is running a scam, however genuine the message looks.
Once you are back in, choose a new password that you have not used anywhere else.
Look through recent rounds and money movements for anything you do not recognise, and report it at once.
Customer support can help with access problems that the checks above do not solve. Arrive with the facts written down.
Have your username and a note of the exact message you saw on screen before you make contact.
Repeated sign-in attempts may trigger extra checks, so stop after two or three tries and wait for a reply.
Take screenshots of any error message, with the time it appeared.
Access is only the start. These habits protect the account and the balance once you are in.
Keep to one account. Having several makes it harder to keep track of your play and your money.
Only adults may play, and the operator can ask for proof of age at any time.
Set your budget before you open a game and check it when the session ends, not partway through a losing run.
Log out when a session ends, and take a break between sessions so the next one starts with a clear head.
Answers for returning players, covering the most common sign-in problems and the habits that prevent them.
The usual causes are a typing error, a poor connection or an outdated saved password, and each one is quick to check.
Only on a device that you own and that is locked when you step away from it.
Yes, through a mobile browser or the Android app.
Nobody. Treat any request for your password or one-time codes as a scam.
Change the password at once and contact customer support with the details of anything you do not recognise.
Self-exclusion for a period between 6 months and 5 years can be requested through customer support.
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